I recently stayed at this hotel in Banff, and while it had its highlights, there were a few areas that could use improvement.
First, the positives: the room was clean and well-maintained, with a modern interior that made for a comfortable stay. For those on a budget, it offers one of the most affordable rates in Banff, which is a huge plus given the area's pricing. I also appreciated being able to use the amenities at the sister property, Hotel Canoe & Suites. Additionally, the bath products provided were from Rocky Mountain Soap, which added a nice touch of luxury to the stay.
On the downside, the check-in process was a bit of a hassle. I received an email with instructions to use an app for mobile check-in and key access, but the app didn’t always work, which caused some frustration. Another downside is the hotel's location. It is a bit farther from the town center than I had anticipated, so walking to restaurants or shops wasn’t as convenient as I would have liked.
Overall, while the hotel offers good value for the price and the amenities are solid, the check-in issues and distance from town are things to consider when planning your stay.
