8/10 Udmærket
Richard
Rejste med partner
20. feb. 2025
When we arrived, 7 minutes before checkin, we were told we had to wait until the exact checkin time. When we went back to the desk we were told the systems were down & they could not check us in. I’m not sure why the first young lady felt the need to lie to us.
They accompanied us to our room so we could get into it, however no one ever came back to give us our keys or check us in. I needed to go back down to reception & tell them I still hadn’t been checked in. We weren’t given any information on the facilities, breakfast, etc. I had to follow up on my own to find out about the resort. We did find Justin very helpful and he did his best to help us out.
The resort itself is in a lovely location & the rooms were quite comfortable.
Richard
Overnattede 2 nætter i februar 2025