2/10 Forfærdeligt
Matthew
15. feb. 2025
I recently booked a stay at this property and was shocked to find that I was added to their “Do Not Rent” list for smoking—a claim that is completely false. I have never smoked, and yet this has affected my ability to book future stays with Marriott.
Additionally, there seems to be an unclear charge associated with this situation, and I am unsure if I was charged any fee for something I did not do. The lack of transparency or proper communication about the fee, as well as the wrongful listing, is frustrating and concerning.
As a reoccurring customer, I expected better treatment and clarity. I have reached out to Marriott, but so far, the issue remains unresolved. Marriott needs to ensure guests are treated fairly, with clear communication, and that unjust charges are not applied.
I hope this issue can be reviewed and resolved quickly, as it’s affecting both my reputation and future travel plans.
Matthew
Overnattede 1 nat i februar 2025