6/10 Okay
Juliet
17. feb. 2025
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
My sister, my cousin snd I stayed in September 2024 for my Birthday. The pool and the hot tub could use some updating. The building is older. They did a good job keeping up the authenticity of the property. The garden/flowers are beautiful. The food was also very good. Richard in Fine Dining was excellent along with the other staff. We had 8 family members/friends joined up for Dinner. 2 cousins for Breakfast.
There were two particular staff that walking around watching and telling me that I already ate. Now, really, the hotel offers a breakfast buffet with my stay, then I should be able to try whatever is on the menu. I’m not a person that load my plate. I want to see what I am eating. So, I informed one of the manager (he was one of the two, and the server) that they should post a sign so people will know only one plate allowed.
I am thankful they did not do this when I paid for family Dinner.
Overall, I made the best of it and will not be visiting Terra Nova again. It was disappointing as this was not my first time there. I should have spent all my days at The Spanish Court.