Familievenlige hoteller i Koh Samui

"Vi havde kun en overnatning, inden vi skulle flyve hjem. Men det var en lækker privat pool, som var renset ved ankomst. Personalet var søde og hjælpsomme og satte kufferten ned på værelset, så vi ikke skulle tænke på det, når vi reelt først kunne checke ind kl 14 (vi var der halvanden time før pga. Båd fra koh tao). Blev bragt og hentet fra værelset med golfvogn. Morgenbuffet helt fin. Det eneste var, at vi ikke rigtig fik informationer ved ankomst om stedet, og hvor de forskellige ting befandt sig på området."

"Thank you for 5 fantastic days, with your sweet and smiling staff. We were celebrating our 25 anniversary by this trip, and it fully met our expectations and more. Thank you for your fantastic service 😊 The only thing we would like to point out is the slippery floor all over the place when it has rained, and your two ladies in the supermarket who stand out and not in a good way compared to everyone else in the hotel. Thank you again for a wonderful stay, we will be back. Anne and Henrik"

"Servicen er fantastisk og personalet er virkelig serviceminded. Stranden ud for hotellet er skyllet væk og der er meget affald men poolen og hotellet er godt. Helt klart personalet der gør oplevelsen."

"Fantastisk sted men der var desværre meget karm pga byggeri. Lækker faciliteter, god beliggenhed og morgenbuffetem var super."

"Such a nice hotel. My friend had her birthday while we where at this hotel, we hadn’t said anything to the staff, but I guess they could see that on the booking. The day of her birthday the made a little towel cake, so cute. Very good breakfast, nice and helpful staff, clean rooms, overall a good experience at this hotel. "

"Overall, the stay was a bit disappointing. We had booked a Beachfront Pool Villa. We arrived earlier than the check-in time, and had discussed airport transportation and early check-in with them days before, which they said wouldn't be a problem. When we arrived, we couldn't check-in and were asked to wait by the pool. They said they would come to get us, but no one showed up. We ended up going to the reception ourselves to find out that the room was ready; they just hadn't come down to inform us. The room we got was okay, but you could tell it wasn't the newest. The air conditioning broke down on the first night, so we slept very poorly and had to ask them to fix it the next day, which took a long time as it needed a new engine. Afterward, the air conditioning made a lot of noise, but there was nothing they could do about it. Their selection of soap and shampoo was very disappointing, and there was no conditioner, which one would expect at a 5-star resort. On the last day, we were offered a "shower room," but it was dirty and the air conditioning wasn't turned on, so we walked into a room that was 34 degrees celsius hot, with hair all over the shower. The staff are generally very nice, and their massages are okay. It's expensive compared to other places, but it's nice that it's easily accessible without having to go far for it. It was nice that it was so easy to rent a scooter through the hotel, which got getting around the island much easier."