B&B i Nordamerika

"One of the few Expedia VIP hotels that actually brought this up themselves. Happens too rarely. Large room (got upgraded). Working desk. Small kitchen. Good restaurant/bar"

"Great location and hotel. Restaurant a bit expensive so better use others in the area. "

"Godt hotel lige rundt om hjørnet fra Times Square, og alligevel i rolige omgivelser. Perfekt gåafstand til mange seværdigheder, og metro. Interiøret var af ældre dato og slidt, men der var pænt og rent. Sengene helt fine, og gode muligheder for opladning af mobil på sengebordet."

"Vi havde reserveret for længe siden, ankom sent - de havde ikke flere værelser med fire senge. Så vi fik et værelse med en sofa, der ikke var redt op. Roomservice var dig venlige da de endelig kom"

"Lækkert hotel Dejligt centralt God service 2 timers cykler inkluderet hver dag "

"Lækkert hotel med kort afstand til alt på Manhattan. Værelset var pænt og rent. Sengen på værelset var meget komfortabel, så vi kunne få hvilet ud og sovet efter en lang dag med mange skridt i benene. Personalet på hotellet var venlige, hjælpsomme og meget serviceminded. Hotellet levede 100% op til vores forventninger og kan varmt anbefales"

"We had some issues during our stay but all was fixed, so it turned out very well. Very good location. "

"Fine location, fine rooms. That is it. The rest was mediocre. Lobby fells like a train station - very loud, long lines for check-in, no (as in NO) seating areas, long lines for any cup of coffee/snack, coffee/snack bar closed during the day. Staff sometimes very rude, sometimes very helpful. First contact was very unhelpful and even hostile at 01.30 am arrival from the airport. We will never stay in Sheraton again. "

"The staff is rude and doesn't care about inquiries regarding error in the room. When we approached the staff, they were rude and completely indifferent and just said, we'll look into it. We had booked a room with a kitchen. Both the stove and toaster were not working when we arrived. We complained about this on day 1, twice on day 2 and on day 3 we got hold of the manager who promised that it would now be fixed. We got a new toaster, but the stove was broken and maintenance had unplugged it before we arrived. (this should have been stated on arrival) We were offered a new room on the 3rd day, but we were on our way to a booking and had to check out the next day, so we declined this. After all, it hadn't worked for most of our stay anyway. The agreement then became another compensation in terms of points. We never got these. Contacted both the hotel and the manager several times but never got a reply. They don't care about their customers and the manager is full of …… Really the worst service imaginable. "