4/10 Dårligt
Lasse
Rejste med familie
27. jul. 2024
Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Clean but worn hotel with a lot of noise
We stayed in a suite that was large and spacious, ideally sized for a family of four. However, the room was really worn and old, and it showed. There was a general sour/stale smell throughout the room, noticeable from the moment you walked in. The furniture desperately needs replacing as it is worn and old, contributing to the room's sour odor. The showers in one of the bathrooms leaked, and the air conditioning in one room did not work; it couldn't be adjusted. However, the cleaning was impeccable.
The noise in the evening and nighttime was dreadful. Despite staying on the 22nd floor, the music from the surrounding streets was so loud it felt like being in the nightclubs themselves. Our children did not sleep before 2 AM every night, which was a nightmare. We also met other guests at the hotel who had tried to change rooms for the same reason. This should be clearly stated on the hotel's website, as the noise level is significant.
The pool area seemed newer than the rest of the hotel and was quite pleasant. Particularly, the service we received at the pool bar from one of the male staff members was outstanding. We also used the fitness room, which was well-equipped and nice.
The food at the hotel is generally very bland and touristy, mostly consisting of junk food. Therefore, we ate out every day.
The smell in the room and its condition, combined with the street noise, unfortunately, make it a place we would not consider visiting again.
Lasse
Overnattede 5 nætter i juli 2024
