Subpar at best.
Ambiance:
The resort is pretty, clean, quiet and relaxing. Our room in building 12 was gorgeous, with a private plunge pool and hot tub; worth the expense. However, it was a very long walk from restaurants, leisure, and lobby. Bring comfortable shoes. Strange layout, but signage and map are helpful. The beach is stunning, though very windy at all times of the day (not sure if this is year round, but this is April). Public pools were adequate. The gym was also adequate.
Service:
Service was two star, with only a few exceptions of workers who were helpful and pleasant at concierge, front desk/reception. (Though we did not receive a proper tour.) Otherwise, inattentive and almost begrudging service, especially waiters. They were predominantly socially awkward, and super slow, like they’re following a script, especially at The Grill and Las Olas. Exceptions include Dimitrio at Oregon, who knew what he was doing, and was polite and respectful. Ledelkis at the Kitchen Table was super sweet, welcoming, attentive and quick, even when busy.
Spa service is expensive, but great massages, sauna, and hydrotherapy. The reception lady (Cassandra) seemed robotic and on script, but sort of polite nonetheless.
Food and beverage:
The food was edible, but not amazing. Lots of variety, so you’ll find something you like. The breakfast buffet was fine, nothing remarkable. The Grill had delicious steak, which was an adequate portion. The appetizers were very small, and not qui
