Hoteller med parkering i Richmond

"The current average rating is way too high. This place is unremarkable, pictures on the site are unrepresentative and service is horrible. 1) service: This hotel is in the gold hotel.com rewards program. As gold members we should therefore be offered both a free drink and a complimentary upgrade if available. On this particular day the hotel was mostly empty. Upon check-in the person at the front desk entirely refused to provide either rewards although acknowledging that it was clearly stated...

"Great property, staff was very friendly "

"Fint hotel med lækker morgenmad og gode senge"

"Ok"

"Property could use a refresh, bathrooms showing wear & tear, beds a bit soft. Overall adequate. Staff polite and professional."

"A good stay! The breakfast (included) is particularly excellent (in a really nice space). The room was comfortable, temperature easy to adjust. Minuses: they did state there would be housekeeping on the 3rd day of a longer stay, but no housekeeping was provided. Only one burner on the kitchenette stove worked, and there was nothing to use to wash dishes (a sponge or brush or something). Otherwise very comfortable and convenient, with a great location. Walkable to restaurants and activities and...

"How friendly the staff was when I checked in."

"Great stay!! Staff and property were amazing!!"