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"I had the absolute pleasure of staying at Parknasilla Resort & Spa, a true hidden gem. From the moment I arrived, everyone welcomed me warmly, making me feel instantly at home. The reception team, especially Anastasia, provided exceptional service with genuine warmth and professionalism. At breakfast, Ilja was incredibly attentive, frequently checking in to ensure I had everything I needed. The hotel café felt like a cozy, inviting corner of the resort, thanks to Bo, whose friendly presence added a special touch to the atmosphere. What truly made my experience unforgettable was the outstanding care from Guest Relations Manager, Emma. Emma combines remarkable hospitality expertise with genuine warmth, elevating the entire guest experience. Her professional yet approachable manner makes every guest feel truly valued and cared for from arrival to departure. Emma anticipates guest needs proactively and fulfills requests—whether simple or special—with sincere dedication and a smile. Her leadership greatly contributes to Parknasilla’s stellar reputation for customer service, creating a welcoming atmosphere that feels like a home away from home. Parknasilla is not just a beautiful place surrounded by stunning nature and luxurious facilities; it is the people who bring it to life. Thanks to Emma, Anastasia, Ilja, Bo, and the entire team, my visit was magical. I highly recommend Parknasilla Resort & Spa for a warm, high-quality experience in Ireland."