I shouldn't trust the review score. After encountering ridiculous issues at this hotel, I checked the reviews and found everything was mentioned before. And I may find the reason is the manager only cares charging guests extra fees and cutting costs wherever possible
1st, The cleanliness makes me keep feeling disgusted whenever I think I have slept there, and this also made it hard to get asleep. Multiple hairs on the bed once I arrive, which made me doubt whether they have changed the sheet. Also manager, there is so much waste under the toilet rim. Can you please spend some money to hire someone to clean the toilet not only in the most visible areas?
2nd, You can not arrive after 9:30pm. The late fee is 20 euros/hour, but the hours does not depend on you, but depends on when the manager will arrive! So if he is delayed, be ready to pay 100 euros to just get in. I arrived at 10:05pm and called the manager, he said "you have to type in expedia you accept the late fee, otherwise I won't come". I typed but he could not see, so I waited 1 hour in the unsafe dark. When he arrived, he charged me 40 euros because he was late for 1.5 hours?! I had no choice at that late.
3rd, the hotel is in disrepair. The manager and I entered the room and the toilet bowl kept running water which was really noisy. He refused to change the room. I can not get asleep, until 2-hour waiting outside at next day noon for repair. And no compensation!
