6/10 Okay
Adam
25. okt. 2021
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Nice hotel, extremely poor & mismanaged breakfast
Spent a weekend at Cazaudehore, visiting family in Le Vesinet. Enjoyed the hotel, even though the room and interior is a bit dated. The big disappointment was the restaurant where we had breakfast. First morning, the power was out. Accidents can happen to anyone, but the important thing is how these are handled and how they treat their guests in those situations.
Here, we came in to a dark restaurant, with one waiter and another guy running around. No one addressed us, explaining the situation or giving any sort of information. After 2-3 minutes, we just sat down at a table and started helping ourselves at the very limited and cold buffet, while the waitor continued to ignore us.
The 2nd day, the power was restored. However the waitor was still running around, now together with several others. The restaurant was 75% full but we were still left standing for 5 minutes, without anyone offerings us a table. After asking twice for a table, the 2nd time pointing to one specific, we were seated. But only to find a buffet where all warm dishes, juice bottles and cold cuts were empty. No one ever came to our table but we ended up walking to the waitors, who were running as headless chickens arond in the restaurant. ordering an omelett, some hot milk for the coffee etc.
All in all, it was totally clear that the restaurant operated without any sort of management. No one showing us to a table, no one coming to take orders, no removing used plates etc.
Adam
Overnattede 2 nætter i oktober 2021
