6/10 Okay
Caitlin, Surrey
Rejste med familie, Rejste med kæledyr
4. nov. 2024
Synes ikke om: Service og personale
Although the property was NOT cat-friendly, the man at the desk understood our plight transporting our furry friend from my husband's late sister's home in Alberta and gave us an exception, albeit reluctantly... suggesting he knew what "cat pee" smelled like and asked if we had a litter box. Of course we did, and wouldn't just let it damage anything. I felt very humiliated by this experience, like I had done something wrong. What am I supposed to do? sleep in my car?
Unfortunately, Expedia DOES NOT clearly indicate what type of "pet-friendy" they mean, and it should be more clear on the app if cats are included when it states it is "pet-friendly". Especially if a booking is non-refundable.
In my opinion, there should be a distinction between the two as it does matter to people and this can create an extremely awkward and also interrogative situation that i really did not wish to be in. I felt embarrassed expressing we had a cat, not a dog, and finding out that cats are NOT welcome. I understand that cats are not as common to transport, but unfortunately keeping a cat in a carrier for long periods is very cruel and we had to find a pet-friendly place to stay, not knowing that pet-friendly is just "dog" friendly.
Awful experience, but I understand he was just doing his job. Still, humiliating and frustrating.
Caitlin
Overnattede 1 nat i november 2024