2/10 Forfærdeligt
Manjinder
Forretningsrejsende
28. okt. 2024
Synes ikke om: Rengøring, service og personale, faciliteter
I recently stayed at Wood Springs Suites for four nights, and unfortunately, my experience was quite disappointing.
From the moment I arrived, I was greeted by a strong smell of weed in the lobby, which was unsettling. My first night on the third floor was particularly disruptive due to constant noise from slamming doors and shouting throughout the night. I was surprised to find that the office closes at 8 PM, leaving only an on-call person available for issues. I called to report the noise, but no action was taken.
On the second night, I was moved to the fifth floor, which was quieter—until about 3 AM when the guest next door had a meltdown and started yelling profanities. I again contacted the on-call staff, but since this individual was a long-term resident, no resolution was offered. Eventually, the police were called, and it wasn't until around 4:30 AM that things settled down.
The following nights were similarly chaotic, with more yelling and disturbances. On the fourth night, I was kept awake by someone knocking on a door and yelling for the guest to open it. As I was attending a tradeshow in High Point, NC, this lack of sleep severely impacted my experience.
Additionally, despite being marketed as a hotel and suite, there were no dishes, coffee maker, iron, cups, or glasses in the room. As someone who travels frequently for work, I can confidently say this was one of the worst hotel experiences I've ever had. I cannot recommend Wood Springs Suites based on my stay
Manjinder
Overnattede 4 nætter i oktober 2024