Luksushoteller i Yas Island

"We booked a premium room with a king-size bed for two adults and two children. But on arrival we were asked if we wanted to upgrade for a fee. We saw no reason for that until we saw that we got standard bed for two people! Reception could not understand the problem and explained that all their rooms are same size, premium just meant that we also had a balcony. We could get an extra bed for a fee. It took us a few hours to resolve it with a manager, so we got a less comfortable sofa bed, without extra charge, but we had to explain the difference between standard, queen and king size beds :D The fridge in the room did not work, which was critical, as we had insulin for our son in it. The pools were under construction, which we were notified about post reservation. However, the work starts early morning till late in the day. Breakfast selection is good and staff is very friendly. However, they dont value cleanliness that much, it seems. All in All, our experience was rather disapointing."

"It is a very beautiful hotel. Everything is 100% nice. One of the two best hotel I have stayed in, and have around 100nights yearly on 5 stars hotel"